The Leash Team Verified listing

Positive: Professionalism, Quality, Reliability, Responsiveness, Value
The Leash team is incredible. They have been professional, are reasonable priced, and make sure your pup is well taken care. I would highly recommend to everyone who needs some help keeping their pups active throughout the week!!

Positive: Professionalism, Quality, Reliability, Responsiveness
The Leash Team are not just professionally trained Dog Walkers. They create an environment of FAMILY with both their staff and their dogs. When you truly LOVE what you do, excellence follows and this could not be truer for The Leash Team. I have joined them on one of their walks and the joy is easy to see for both the walkers and the Dogs alike. Your Furbabies are in good hands.

Since Nanook has been spending time with the dog walkers every day he has lost weight and is in much better shape. He always comes home looking like he has had a good time. In fact, the dog walkers always look like they have had a really good time too. It’s a chance for him to socialize with other dogs and with other humans too since he is so friendly by nature.

Very professional and my dog loved it! I have never seen him so tired and happy after a walk. 5/5 would recommend.

Dan has been dog walking and dog boarding, Ella, for over a year now and we couldn’t be happier with his service and his care of our sweet girl. She absolutely loves her walks with him and the other dogs in the off-leash dog parks and she can hardly contain herself when he shows up to take her on her walks. We walk Ella a lot on our own and we were having The Leash Team just walk her with the pack once a week, but since she enjoys being with the pack so much she now goes with the pack twice a week. I trust and highly recommend The Leash Team’s dog walking services in Edmonton.

I am not a client of this business, but I had the unfortunate experience of my dog being attacked (unprovoked) by one dog they were walking. The dog they were walking had a muzzle and dragging 5ft leash, which in their opinion were adequate measures to mitigate the risk of a highly reactive dog. At the time of the attack, the walker did not physically try to pull the dog off of mine, only verbally called it over. Immediately after the attack, I asked the walker why they would bring a reactive dog to an off-leash dog park. The walker was very cooperative following the attack and offered me the contact information of the business. I feel she handled the aftermath of the attack in a very responsible manner. The same cannot be said for Dan, the owner.

Upon speaking to Dan on the phone after the attack, he said they knew the dog was reactive, but only “in the van” taken for transport, which is why the dog wears a muzzle. They had been walking the dog for over 12 months and were very familiar with her. I questioned him on this statement, as a reactive dog within an area is still likely to be reactive otherwise (especially amidst an off-leash dog park), and I was shocked that a “professional” dog handling business owner had this opinion. He kept repeating that the dog had never been reactive outside of the van, to which I responded that it must have been unlucky then that my dog happened to the first. I again questioned his judgment to put a reactive dog in a position where it could harm others, such as an off-leash dog park, and his justification was that the dog was muzzled and only reactive in the van. As part of the report, I requested the name and phone number of the dog’s owner, and he was reluctant to provide said information but eventually did. He then went on to say that the dog’s owner struggles with her mental health, and implied that it might be best not to tell her or report the attack. I was shocked by this and told him that an owner has an obligation to be accountable for their dog, regardless of their situation. He said they were no longer going to walk this dog and suggest the owner find a walker who can meet the dog’s reactive needs. I told him this should have been his decision a year ago before agreeing to walk a reactive dog they were not equipped for. At this time, he again tried to reason that they didn’t do anything wrong as the dog was not reactive outside of the van. I ended the call and have not had contact since.

When I phoned the dog’s owner two hours after the attack, she was unaware that it had even occurred. I was shocked. How could the company not have informed her within two hours (if not ASAP) of the attack?! I assume it was in hopes that I did not contact her or report the attack, as Dan had alluded to during our phone call. I would never place my dog in the care of a company where they find it acceptable to not notify an owner that their dog was involved in an attack in a reasonable timeframe. The owner then went on to tell me that it was known to The Leash Team that the dog was reactive both inside and outside of the van. She went on to explain that was why the dog wore a muzzle and walked with the leash dragging after her, as those were their “precautions”. I was livid to hear this and could not fathom how both an owner and walking company could be so irresponsible.

It’s obvious to me that Dan knew the dog was reactive in general, which is why they walked it with the leash dragging. I am incredibly disappointed that I was outright lied to several times by Dan, as he was trying to cover up his knowledge of the risk they were taking by having a knowingly reactive dog to an off-leash dog park.

I am disgusted by this company’s choice to prioritize profits/business over the wellness and safety of other people/dogs at the dog park. I would NEVER entrust this company to care for any animal, as in my experience, they have shown to be negligent and incompetent, and are knowingly putting others at risk.

I do not blame the dog at all, but rather the people who put her in that situation.

I have doubts about The Leash Team. One of the dogs in their care was separated from the pack and was left alone to fend for himself.

When we found him, he was in distress, thirsty, and crying. When the walker came back for the dog, (over 40 mins later) he didn’t seem worried that the dog was left alone. The walker said something about how the dog couldn’t be trained as he was a street dog from another country. He had an attitude and said he was gone for only a few minutes and that he just went down to the lake before coming back to get the dog. (we could not see the lake from where we were standing). He also said he had 7 years of experience and knows what he is doing.

The lost tripod dog was wearing a muzzle, so he couldn’t defend himself if he was attacked by another dog at the off-leash park. Thankfully the other dogs moved away from him when we stepped in. He was clearly uncomfortable.

Where did the dog walker leave the other dogs when he decided he should be looking for the lost tripod?

I hope The Leash Team take the time to reevaluate their practices and prioritize the dogs well being. They may know the dogs in their care like their own dogs, but they don’t know the other dogs they encounter. They are responsible for keeping the dogs safe from harm, which they simply can’t do when they can’t see the dog.

I can’t say enough about this amazing team of professionals. Monica and the rest of the team have been supportive and instrumental in the training of our rescue, Lucy. The communication between the team and me has been second to none and have every faith that each dog that is in their care gets the care and attention it deserves.

Their training and management is tailored to the unique needs of each dog and is adjusted as required. I resoundingly recommend The Leash Team to anyone who needs a dog walker.

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